Libraries have a rich history of serving the needs of new immigrants. Learn how other libraries are supporting their growing immigrant communities, and share your own resources and success stories here!
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World Language Story Time Training Manual
Manual used by Seattle Public Library to train community members to do World Language Story Times.
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Bilingual Storytime Templates - Seattle Public Library
Templates for marketing and evaluating Bilingual Storytimes at Seattle Public Library including flyers in Vietnamese, Chinese and Spanish.
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Bilingual Storytimes: Building Early Literacy and Community
Archive and related resources from July 29, 2009 webinar on Bilingual Storytime programs at the Seattle Public and San Francisco Public Libraries.
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Chinese Storytellers Expand Summer Reading
A program at Seattle Public Library (WA) to include immigrant populations in reading programs
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Refugees 101
Archive and additional resources for the October 2008 webinar.
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ESL Family Bilingual Library Tour Power Points
These are the Power Points for an ESL family tour we offered at the Whitehall branch of the Columbus Metropolitan Library through a partnership with a local ESL teacher. Also useful for off-site outreach!
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Assisting Patrons When You Don’t Speak the Same Language
Ideally every library would have staff who could speak the languages represented in their community. The reality is that library staff are often called upon to serve patrons even though they can't speak a common language. Here are resources that can help.
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Interactive Vocabulary List for Common Library Phrases
As part of an LSTA grant, the Free Library of Philadelphia has developed interactive
vocabulary lists for words and phrases commonly used in libraries in ten different languages.
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Websites and Internet Resources on Immigrants & World Languages
A list of external links
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WebJunction's Focus on Indigenous and New Immigrant Communities
Providing equal access to all patrons is a challenging task. In June and July 2004 WebJunction turns the focus on libraries that are making their services available to North America's newest and oldest communities.
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Recommended ESL Online Resources
This list of online English as a Second Language resources was compiled by REFORMA member Leonardo Melo.
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Equity of Access: Igniting a Passion for Change
Why should libraries strive to provide equal access for all patrons? Two professors of the University of South Florida's School of Library and Information Science take an in-depth look at the social and ethical ramifications.
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Technology Skills in Multiple Languages: Microsoft Unlimited Potential Curriculum
Access the comprehensive technology skills curriculum developed by Microsoft Unlimited Potential in eleven different languages!
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Hartford Public Library American Place program
Supported with LSTA funding, the Hartford Public Library and its community partners are making a sustained effort to provide services to Hartford's ethnically diverse and immigrant populations.
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Family Language Kit Program: Connecting with Immigrant Families
In Hamilton, Ontario, the public library is packaging up dual-language information kits to create a friendly welcome for immigrant families.
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Central Valley Digital Network: Partners in Bridging the Digital Divide
Libraries and nonprofits are working together to serve Hispanic communities in California's Central Valley. Carol Whiteside of Great Valley Center in Modesto explains.
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InfoBUS: Serving Immigrant and Refugee Populations
The Memphis-Shelby County (TN) Public Library has recruited a colorful, multilingual bus to deliver information and services to a diverse array of patron communities.
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Reading America: An Intergenerational Book and Film Discussion
This PowerPoint presentation introduces the MetLife Foundation's program to bring immigrant families together in public libraries, building connections with the library and between generations.
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The Somali Family: Overcoming Challenges to Outreach
How the Eden Prairie (MN) Public Library created an outreach program to the local Somali community--despite a few obstacles. Part of Libaries for the Future's 'Reading America' program.
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A Cambodian Family Journey
The nuts and bolts of an outreach program for Cambodian families created by the Providence (RI) Public Library. Part of Libraries for the Future's 'Reading America' program.
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Diversity and Cultural Competency
Outreach Librarian Ghada Elturk advises us to become aware of what we don't know and then sincerely seek knowledge from authentic sources. These are the first steps toward cultural competency.
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Moscow on Cherry Creek: Thoughts on Multi-cultural Public Library Service
A notable list of best practices distilled from a highly successful library outreach project in the Denver area.
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